The podcast hosts bring fresh viewpoints and expertise from diverse backgrounds, allowing listeners and viewers to learn about current and future multifamily trends. With a comprehensive menu of topics related to the multifamily sector, including leadership, property technology, management, operations, marketing, and more, the network provides access to insightful industry professionals to keep the audience well-informed.
Gabrielle is an experienced and trusted advisor who draws on 25+ years of business success to provide content and business advice that helps individuals and ultimately companies improve performance and culture through a customer centric approach.
For far too long the handling of customer matters has been considered a soft skill. Successful companies today recognize that the customer experience is king, or from my perspective is QUEEN! Tune in for real life stories about missteps and masterful manifestations in the world of multifamily. In this series you will hear from me and other industry experts about how prioritizing the Customer Experience led to success!
