Shelley Robinson is a seasoned strategist, leader, writer, and speaker specializing in multifamily and property technology (PropTech) solutions. Her expertise lies in helping institutional investors, property management companies, and emerging build-for-rent operators navigate the complex landscape of real estate performance, technology optimization, operational excellence as well as data driven results and outcomes.

As a customer success executive, she has a proven track record of scaling teams and driving results for strategic accounts in the rental market. Her approach combines deep industry knowledge with a keen understanding of SaaS platforms and data-driven decision making to deliver tangible ROI for clients.

Key areas of focus:

PropTech strategies

Multifamily operations optimization

Data intelligence in real estate

Customer success and retention strategies

Grit and growth mindset in leadership

Leveraging her EMBA from Quantic School of Business and Technology, she brings a unique  blend of strategic thinking, industry expertise and business acumen to drive innovation and growth in the real estate space. Her mission is to create exceptional customer experiences that foster increased revenue, account retention, and sustainable growth for clients.

As a writer and speaker, she shares insights on cultivating grit and fostering growth in the rapidly evolving PropTech and multifamily sectors. She is passionate about staying at the forefront of industry trends and is always eager to connect with fellow professionals to discuss the future of multifamily real estate and PropTech.

Shelley is also a multifaceted musician, trained in classical piano and voice as well as a professional DJ, producer, and collector of progressive house music. She has a weekly show on Soundcloud, MixCloud and YouTube and considers this her passion project to keep her creativity thriving.