Wally the Water Heater's Miraculous Revival

RETCON 2025: Where Innovation Meets Human Connection in Multifamily

The RETCON 2025 Conference was recently held in Las Vegas, and it’s clear that our industry is standing at the intersection of rapid innovation and the need to double down on human connection. Here’s a look at the top takeaways and trends that multifamily leaders are focusing on right now:

Riding the AI Wave in Multifamily: Insights from RETCON’s Expert Panel

At the recent RETCON conference, the panel "AI Strategies in Multifamily: How to Ride the Wave" explored AI’s real-world impact on leasing, accounts receivable, and customer service. Moderated by Rich Hughes, SVP AI Strategy & Innovation at RealPage, the discussion featured insights from Kyle Nelson (Snappt), Anil Singh (Veritas Investments), and Nicole Jones (Veris Residential).

Beyond the Main Stage: Emerging Opportunities at RETCON 2025

AI was undoubtedly center stage at RETCON this year, with numerous sessions highlighting its transformative potential. In candid conversations with industry leaders, many acknowledged we're still in the early phases of truly integrating AI into meaningful resident and staff experiences.Technology leaders shared how they're working through the initial implementation challenges toward more sophisticated applications. Operations professionals repeatedly emphasized the importance of creating systems that blend technological capabilities with genuine human connection.

Innovation Themes That Dominated RETCON 2025: A Post-Conference Analysis

RETCON 2025 showcased a real estate industry in transformation, with innovation breaking down traditional asset class silos, technology evolving from optional to essential, and the growing demand for simplified, intuitive user experiences. Multifamily operators must adapt to unified technology platforms, resident-driven service models, and emerging funding structures that align long-term incentives with property performance. The future belongs to those who embrace integration, data-driven decision-making, and consumer-grade simplicity to enhance both operational efficiency and resident satisfaction.

Short-Term Rentals, Managed Accommodations, and Evolving Consumer Preferences

Blueprint: The Future of Real Estate, our very own Suzanne Hopson of here2elevate LLC shares her perspective on the first session of hospitality from day 1!

Revolutionizing Home Experience: Drew & Jonathan's Trust-Building Innovations and Media Strategy

Blueprint 2024 | Drew and Jonathan have developed and expanded their home-focused brand over the last 10 plus years which now has a presence in 150 countries and over 10,000 products generating nearly $1 billion in sales. They are focused on content-driven sales tactics and technologies that enhance the home experience, which has been an underinvested area. This includes opportunities in commercial and multifamily real estate.

Transforming Real Estate Portals with Gen AI: Key Insights from Blueprint 2024

From Blueprint Vegas 2024

Data-Driven Decision Making: Harnessing Technology in Property Management

Property management is evolving rapidly and data is emerging as the cornerstone of effective decision-making. Insights from the Blueprint 2024 conference underscore the importance of integrating technology and understanding resident behaviors to drive operational improvements.

The Role of AI in Transforming Property Management

Artificial intelligence is no longer just a buzzword; it’s reshaping the property management industry. Every conversation at Blueprint 2024 included comments about AI’s potential which extends far beyond automation — it’s about creating a more efficient, responsive, and customer-focused industry.

PropTech Pulse: Unveiling Insights and Connections at Blueprint Conference

From Blueprint Vegas 2024

The Future of Smart Apartments: What We Learned at Blueprint Vegas 2024

From Blueprint Vegas 2024

Beyond Basics: Lessons from Blueprint 2024 on Transforming Multifamily Properties with AI and Smart Amenities

From Blueprint Vegas 2024

Embracing Change: The Future of Property Management in 2024

The Blueprint 2024 conference was buzzing with the electric energy of an industry in the early stages of wholesale change. Major themes highlight how centralization, automation, and AI are transforming the industry. Every role, from leasing agents to maintenance technicians, will be impacted, requiring a shift toward specialization. This change is not merely about adopting new technologies; it demands a fundamental reevaluation of existing processes. Companies must first clearly define their workflows to ensure successful automation implementation.

Centralization: A Command-and-Control Paradigm

From Blueprint Vegas 2024

The Strategic Value of Outsourcing and Offshoring in Multifamily Property Management

From Blueprint Vegas 2024

THE IMPACT STATEMENT - Creating a Sense of Belonging: Why Community Matters for Residents and Team Members in Multifamily

Creating a sense of belonging within multifamily communities benefits both residents and team members, cultivating a supportive and interconnected environment.

The Enchanted Harmony: A Tale of Unity and Teamwork in an Apartment Community

Once upon a time, in a quaint apartment community nestled within an enchanted forest, there lived a team of dedicated maintenance workers.

Ella and the Thanksgiving Miracle

Once upon a time in the charming kingdom of Oakwood Apartments, a wonderful community thrived amidst a bustling forest.

THE IMPACT STATEMENT - Empowering Multifamily Teams with Skills and Resources to Succeed

Today, the competitive advantage of any organization is not only driven by the resources it can access but by the capabilities and engagement of its people.

Who is evaluating YOU?

As we approach the new year, it's essential for CEOs, COOs, and entrepreneurs to take a step back from the daily grind and focus on strategic self-assessment and leadership alignment.

Getting Ready for Winter

Once upon a time, in the cozy, snow-dusted village of Winterwood, nestled amongst tall pine trees and glittering icicles, there was a charming apartment community called Hollybrook.

THE IMPACT STATEMENT - The Impact of Effective Emergency Preparedness on Resident Safety at Multifamily Properties

The Impact of Effective Emergency Preparedness on Resident Safety at Multifamily Properties

The Ignored Element of a Healthy Culture

While many struggle to define what culture is, I clearly define it in three ways: What is expected, what will or will not be tolerated and how we treat one another.

New Year's Resolutions for a Brighter Community

Once upon a time, in a bustling city, there stood a grand apartment complex known as Harmony Heights.