Maintenance Mindset

Maintenance Mindset

Paul Rhodes has been working in Apartment Maintenance for almost three decades. He has instructed thousands of on-site team members (maintenance and operations), hundreds of management companies, multiple associations, and 48 out of 50 states.

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041 - New Year Actions Based Upon Prior Year Reflections
Maintenance MindsetJanuary 10, 2025

041 - New Year Actions Based Upon Prior Year Reflections

As we close the chapter on 2024, it’s time to reflect on the year’s challenges and victories and prepare for a stronger 2025. In this insightful episode of The Maintenance Mindset, Paul Rhodes guides property manager...

040 - Look up | Maintenance Mindset
Maintenance MindsetJanuary 06, 2025

040 - Look up | Maintenance Mindset

Winter weather brings more than just holiday cheer and ugly sweaters — it can also bring unexpected challenges, especially for those walking on icy surfaces. In this episode of Maintenance Mindset, host Paul Rhodes s...

039 - Dish-rinser? | Maintenance Mindset
Maintenance MindsetJanuary 03, 2025

039 - Dish-rinser? | Maintenance Mindset

Do dishwashers save water? Is it necessary to pre-rinse dishes before loading the the dishwasher? In this insightful episode of The Maintenance Mindset, host Paul Rhodes explores the world of dishwashers, unraveling ...

038 - New Path Around the Mountain | Maintenance Mindset Minute
Maintenance MindsetJanuary 01, 2025

038 - New Path Around the Mountain | Maintenance Mindset Minute

Ever feel like you're yelling at a mountain that won’t move? In this episode of The Maintenance Mindset, host Paul Rhodes reflects on an anonymous quote that speaks directly to the challenges of apartment maintenanc...

037 - Give Me Reality | Maintenance Mindset Minute
Maintenance MindsetDecember 27, 2024

037 - Give Me Reality | Maintenance Mindset Minute

As 2024 comes to a close, how do we prepare ourselves for the unknown challenges of the new year? In this reflective episode of The Maintenance Mindset, host Paul Rhodes draws inspiration from a thought-provoking V...

036 - 10-4 Good Buddy!
Maintenance MindsetDecember 20, 2024

036 - 10-4 Good Buddy!

How often do communication breakdowns lead to frustrations, missed expectations, or unresolved issues in the workplace? In this insightful episode of The Maintenance Mindset, Paul Rhodes explores the art of effective...

035 - Demetrius Rodriguez's Maintenance Mindset
Maintenance MindsetDecember 13, 2024

035 - Demetrius Rodriguez's Maintenance Mindset

What sets exceptional maintenance professionals apart in a fast-paced, high-demand industry? In this episode of The Maintenance Mindset, Paul Rhodes sits down with Demetrius Rodriguez to explore the untapped potentia...

034 - HVAC "Did You Know" Multifamily Pain Points
Maintenance MindsetDecember 06, 2024

034 - HVAC "Did You Know" Multifamily Pain Points

In this special crossover episode, Paul Rhodes, host of The Maintenance Mindset, joins Clifton Beck on Did You Know? The Esco HVAC Show. Together, they dive into the evolving HVAC landscape and its resulting challeng...

033 - A Thanksgiving Message
Maintenance MindsetNovember 29, 2024

033 - A Thanksgiving Message

In this heartfelt and reflective episode of The Maintenance Mindset, host Paul Rhodes shares the special place Thanksgiving holds in his heart. Beyond the joy of good food and cherished time with family and friends,...

Rehabilitating a Rotten Refrigerator | Maintenance Mindset Minute
Maintenance MindsetNovember 19, 2024

Rehabilitating a Rotten Refrigerator | Maintenance Mindset Minute

Rotten Foul Refrigerator? : Tried and True Steps to Save the Absolutely Worst Ever find a refrigerator that’s been sitting full of food and without power? Then you know the putrid smell and formidable mess faced by e...

031 - Servicing Refrigerators with a Maintenance Mindset
Maintenance MindsetNovember 15, 2024

031 - Servicing Refrigerators with a Maintenance Mindset

Mastering Refrigerator Maintenance: Tips & Tricks Every Technician Should Know Ever wondered how to properly measure refrigerator temperature or why certain repairs just won’t stick? Get all the essential tips an...

030 - Priority Poll Leads to the "Future You"
Maintenance MindsetNovember 11, 2024

030 - Priority Poll Leads to the "Future You"

Future You: Developing Leadership Skills in Maintenance Teams and Beyond Is "leadership" the skill that our maintenance teams really need most? Paul Rhodes dives into poll results and shares powerful insights on buil...

030 - The Challenge of the Word "If" in AC Updates
Maintenance MindsetNovember 07, 2024

030 - The Challenge of the Word "If" in AC Updates

The HVAC game is changing with new refrigerant regulations rolling out, but here’s the real question: are you ready? In today’s episode, Paul Rhodes digs into how these upcoming refrigerant changes impact your AC mai...

029 - Reviewing an Online Renter Study with a Maintenance Mindset
Maintenance MindsetNovember 02, 2024

029 - Reviewing an Online Renter Study with a Maintenance Mindset

Transforming Maintenance & Resident Relations Through Transparency Is Maintenance Impacting Your Property's Reputation? Here’s Why It Matters In this episode, Paul Rhodes considers the role of maintenance teams i...

028 - What is a Brain | Maintenance Mindset
Maintenance MindsetOctober 30, 2024

028 - What is a Brain | Maintenance Mindset

What’s the most crucial tool for a maintenance tech? It’s simpler than you think—and it can make all the difference. Let’s dive into a story that proves it. In today’s Maintenance Mindset Minute, Paul Rhodes shares a...

027 - The Color Change To Winter, A Reminder | Maintenance Mindset
Maintenance MindsetOctober 22, 2024

027 - The Color Change To Winter, A Reminder | Maintenance Mindset

Preparing Your Multifamily Community for Winter: Essential Tips from Paul Rhodes As the leaves begin their beautiful transformation this fall, it's a perfect reminder to get your multifamily community ready for the c...

028 - Learning Because of the Daily Baker | Maintenance Mindset
Maintenance MindsetOctober 18, 2024

028 - Learning Because of the Daily Baker | Maintenance Mindset

Ever had a resident push you to the point of mastering an appliance? Well, that’s precisely what happened to me, and today, I’m sharing the unexpected lessons I learned about stoves, ovens, and property management! I...

026 - Thanks Reggie
Maintenance MindsetOctober 11, 2024

026 - Thanks Reggie

Ever met someone who made you rethink the way you approach your day? I did—and his name was Reggie. What he taught me could change your thoughts about even the most mundane tasks. I'm your host, Paul Rhodes and today...

027 - Crisis. Before, During and After | Maintenance Mindset
Maintenance MindsetSeptember 27, 2024

027 - Crisis. Before, During and After | Maintenance Mindset

Today’s topic is a heavy one. During catastrophic events, we face some hard truths about managing multifamily properties. I’m your host Paul Rhodes and today I’m sharing a real story from February 2021 in Texas, when...

027 - Maintenance | AI Discussion Part 1
Maintenance MindsetSeptember 27, 2024

027 - Maintenance | AI Discussion Part 1

LIVE! AI in Multifamily Maintenance: The Debate Recap Welcome to our comprehensive recap of today’s heated debate on artificial intelligence (AI) in multifamily maintenance! Our panel tackled the hard questions about...

025 - Unlock Your Unique Potential | Multifamily Leadership and Maintenance Mindset
Maintenance MindsetSeptember 25, 2024

025 - Unlock Your Unique Potential | Multifamily Leadership and Maintenance Mindset

Do you ever feel like you're holding back at work? Let's discuss how that might also contribute to holding your property and team back. In this episode of Maintenance Mindset Minute, Paul Rhodes discusses th...

026 - Inspecting Expectations by Level? | Maintenance Mindset
Maintenance MindsetSeptember 21, 2024

026 - Inspecting Expectations by Level? | Maintenance Mindset

Inspect What You Expect: Elevating Multifamily Maintenance Leadership You’ve probably heard the phrase “Inspect what you expect.” before but have you ever truly considered its impact? Lets’s break down this sage advi...

026 - Nouns or Verbs? | Maintenance Mindset
Maintenance MindsetSeptember 18, 2024

026 - Nouns or Verbs? | Maintenance Mindset

Shift Your Focus to Action: A Multifamily Leadership Insight Inspired by Dr. Andrew Huberman Are you spending more time defining problems than solving them? Let’s flip that script beginning today with a powerful insi...

025 - Two Frames of Onboarding | Maintenance Mindset
Maintenance MindsetSeptember 13, 2024

025 - Two Frames of Onboarding | Maintenance Mindset

Onboarding Success: Preparing Your New Maintenance Team Member for Day One Is your onboarding process setting your team up for success — or failure? Let’s discuss what a powerful first day looks like. Welcome to Main...

023 - The Problem is NOT the Solution | Maintenance Mindset Minute
Maintenance MindsetSeptember 10, 2024

023 - The Problem is NOT the Solution | Maintenance Mindset Minute

Fixing the Root Cause: A Maintenance Mindset for Long-Term Solutions | Paul Rhodes Tired of the same problems resurfacing? Learn why band-aid short-fix solutions won’t cut it and how adopting a proactive maintenance ...

024 - Paul's 5 "P's" of Customer Service | Maintenance Mindset with Paul Rhodes
Maintenance MindsetSeptember 06, 2024

024 - Paul's 5 "P's" of Customer Service | Maintenance Mindset with Paul Rhodes

The Art of Customer Service in Multifamily Maintenance | Unlocking Frontline Skills for Success Picture this: a resident is yelling, there's a rat problem, and all eyes are on you. How in the world are you suppos...

022 - Received over Intended - Maintenance Mindset Minute
Maintenance MindsetAugust 27, 2024

022 - Received over Intended - Maintenance Mindset Minute

The Secret to Effective Communication in Maintenance | Maintenance Mindset Minute with Paul Rhodes Ever feel like your message isn’t getting through? Let’s talk about how to be certain that what you say is what they ...

021 - Automation Paradox - Maintence Mindset Minute
Maintenance MindsetAugust 23, 2024

021 - Automation Paradox - Maintence Mindset Minute

Navigating the Automation Paradox in Multifamily Operations: Lessons in Leadership and PropTech Ever been caught off guard by a system you thought was foolproof? Let’s talk about the automation paradox — where effici...

020 - QT for a Maintenace Mindset: Stupid Temperatures, Smart Thermostats
Maintenance MindsetAugust 16, 2024

020 - QT for a Maintenace Mindset: Stupid Temperatures, Smart Thermostats

Ever feel like modern thermostats are more complicated than they need to be? You’re not alone! Today, we're tackling making thermostat controls easier for residents and saving your maintenance team time. Welcome ...

23 | Purchasing with a Maintenance Mindset
Maintenance MindsetAugust 09, 2024

23 | Purchasing with a Maintenance Mindset

Hey there, fellow maintenance leaders! Have you ever felt bogged down by endless supply orders and budget constraints? Stick around as we discuss game-changing strategies for streamlining your purchasing proc...

019 QT for a MM: Night Vision
Maintenance MindsetAugust 08, 2024

019 QT for a MM: Night Vision

From the experts at Multifamily Media Network , this Maintenance Mindset Minute covers essential tips for on-call technicians. You'll learn the importance of nighttime inspections and how to ensure your prope...

022 - Chris Caramanica - Maintenance Mindset
Maintenance MindsetAugust 03, 2024

022 - Chris Caramanica - Maintenance Mindset

From Affordable Housing to Facility Management: Insights with Chris Caramanica I've got an exciting multifamily maintenance video for you today! #MustWatch In this episode, Paul Rhodes welcomes Chris Caramanica, ...

021 - Operating Advice from History and Pool Testing Tips and Tricks - Maintenance Mindset
Maintenance MindsetJuly 26, 2024

021 - Operating Advice from History and Pool Testing Tips and Tricks - Maintenance Mindset

Historical Wisdom for Modern Maintenance: Pool Care Tips & More | The Maintenance Mindset In this episode, Paul Rhodes explores the value of historical insights for modern operational advice and provides comprehe...

018 - Simulating Conversations - MMM
Maintenance MindsetJuly 22, 2024

018 - Simulating Conversations - MMM

Ever wondered how reading fiction could improve your business acumen and interpersonal skills? In this episode of The Maintenance Mindset Minute, Paul Rhodes shares insights from Johan Hari's book "Stolen Fo...

020 - AC is MORE Than Just Numbers On a Thermostat pt.2 - Maintenance Mindset
Maintenance MindsetJuly 21, 2024

020 - AC is MORE Than Just Numbers On a Thermostat pt.2 - Maintenance Mindset

Unlocking the Secrets of Air Conditioning: Beyond the Thermostat | The Maintenance Mindset In this episode, Paul Rhodes continues the discussion from the last episode, delving deeper into the complexities of air cond...

017 - Tool Talk Discharging a Capacitor - MMM
Maintenance MindsetJuly 19, 2024

017 - Tool Talk Discharging a Capacitor - MMM

Ever wondered how to safely discharge a capacitor during HVAC maintenance? Today, Paul Rhodes explains the importance of safety and introduces a tool that ensures you're always protected. Sponsored by AppWork htt...

016 - Which problem are we solving: Last or Next? - MMM
Maintenance MindsetJuly 17, 2024

016 - Which problem are we solving: Last or Next? - MMM

Are you preparing for future maintenance challenges or just solving the current ones? Learn how to future-proof your maintenance strategies in today's The Maintenance Mindset Minute episode. Sponsored by AppWork ...

019 - Sponsor Spotlight: Appwork's Top Maintenance Rating Program - Maintenance Mindset
Maintenance MindsetJuly 15, 2024

019 - Sponsor Spotlight: Appwork's Top Maintenance Rating Program - Maintenance Mindset

Revolutionizing Maintenance Leadership with ⁠AppWork⁠ : New Rating Program & More! I've got an exciting multifamily video for you today! #MustWatch From the experts at ⁠MultiFamilyMediaNetwork⁠ , this...

015 - Tool talk: Melting the Ice - MMM
Maintenance MindsetJuly 15, 2024

015 - Tool talk: Melting the Ice - MMM

If you’ve ever struggled with a frozen refrigerator evaporator coil, this episode of The Maintenance Mindset Minute is for you! Paul Rhodes shares a practical and efficient tool to solve this common maintenance issue...

014 - Protecting your Most Important Tool - MMM
Maintenance MindsetJuly 12, 2024

014 - Protecting your Most Important Tool - MMM

Summer is here, and with it comes a surge of work orders! In this episode of The Maintenance Mindset Minute, Paul Rhodes reveals the most crucial tool for every maintenance technician and how to keep it in top condit...

013 - In the Weeds: Documenting what's done AC edition
Maintenance MindsetJuly 10, 2024

013 - In the Weeds: Documenting what's done AC edition

Welcome to The Maintenance Mindset Minute! In this episode, Paul Rhodes shares essential tips on documenting HVAC maintenance tasks, ensuring you have a clear record of your completed work. Sponsored by https://AppWo...

012 - MMM Chlorine Maintenance: How's your Pool's Sunscreen Doing?
Maintenance MindsetJuly 08, 2024

012 - MMM Chlorine Maintenance: How's your Pool's Sunscreen Doing?

Welcome to another episode of The Maintenance Mindset Minute! In today's episode, Paul Rhodes discusses crucial swimming pool maintenance tips for keeping your pool clean and safe during the hot summer months. Sp...