The Secret to Effective Communication in Maintenance | Maintenance Mindset Minute with Paul Rhodes Ever feel like your message isn’t getting through? Let’s talk about how to be certain that what you say is what they hear! Welcome back to another episode of Maintenance Mindset Minute with Paul Rhodes! Today, we're diving into a powerful insight from author James Clear: "Communication is about what's received, not what's intended." This quote resonated with me and opened my eyes to the real essence of effective communication — whether you're on stage, in a classroom, or on-site with a resident. I share personal stories, lessons from my teaching days, and a bit of my dad's timeless wisdom. Discover how listening—truly listening—can transform your interactions and ensure your message hits home every time. If this message resonates with you, please hit the like button, share this episode with your team, and subscribe for more insights on maintaining a strong, effective maintenance mindset! For more multifamily-focused podcasts, visit @MultifamilyMediaNetwork and check out the full menu of multifamily topics with leaders from across the industry.