In this episode, Chris Caramanica introduces himself and shares his background in the multifamily maintenance industry. He discusses how he accidentally created his first preventive maintenance program and the benefits it brought to his property. Chris emphasizes the importance of being proactive rather than reactive in maintenance and shares practical tips for implementing a preventive maintenance program. He also highlights the impact of proactive service on resident satisfaction and reducing negative experiences.
Find out more about Chris at the Multifamily Media Network